Business Manager
We are a creative production agency, trusted since 1884. Bringing together the best of our people and key partners to provide brand solutions, digital marketing, bespoke print, and distribution for many of the UK’s leading brands including Macmillan, Greencore, The Church of England, Macdonald Hotels, NHS England and The Scouts Association.
Primary responsibilities:
Health, Safety & Compliance
- Support risk assessments and Health & Safety compliance across the business.
- Support fire alarm systems, fire marshals, and emergency procedures.
- Maintain and develop documentation and compliance for ISO 9001, ISO 14001, FSC, B Corp, and Carbon Neutral certification processes.
Procurement & Supplies
- Oversee day-to-day procurement of business essentials (Sundries etc).
- Support the management of suppliers and contracts
- Facilities, Premises & Site Operations
- Coordinate staff communications, including weekly updates and internal newsletters.
- Oversee building and grounds maintenance, including repairs, improvements and landscaping.
- Manage and coordinate of security systems, alarms and cleaning services.
- Maintain the roof asbestos register and liaise with contractors for site inspections and air conditioning servicing.
Utilities & Contracts
- Renew and manage contracts for gas, electricity, broadband, telephone (landline and mobile).
- Liaise with water services and manage general waste disposal contracts.
HR Administration
- Support HR administration.
- Coordinate and support staff one-to-ones, update training records, and oversee the training programme.
- Support recruitment, work experience placements, and policy updates.
- Support onboarding / Induction for new employees.
Fleet & Vehicles
- Manage the company vehicle fleet, including MOTs, servicing, insurance, and road tax. Admin for producing annual P11D’s.
Additional Duties (as required)
- Act as internal IT contact for third-party provider.
- Support with MIS system.
- Maintain warehouse and stock control systems.
- Support with grant and award applications.
- Support and administration for tenders.
- Assist with customer rebates.
- Support the complaints process.
- Support supplier review schedules.
- Support plant maintenance including PAT testing, forklift servicing, and electrical inspections.
- Co-ordinate staff events (e.g., BBQs, volunteering schedules, team building).
- Assist with client visits, open days, and off-site meetings.
- Liaise with postal operators and manage postal services.
- Administer the Ruddocks website, including domain and hosting management.
- Review staff holidays and expense claims.
- Assist with sales reporting.
- Client facing ad hoc project management.
Skills, attitudes and experience
- Desired experience in business or operations management, facilities, HR, or compliance.
- Strong organisational skills and attention to detail.
- Excellent communication and coordination skills across departments.
- Familiarity with ISO and environmental certification standards.
- Confidence managing external suppliers and internal reporting systems.
- Proficiency with admin software, HR platforms, and Office Suite (Excel, Word, etc.).
- Ability to multitask and manage varied responsibilities simultaneously.
- Negotiation experience, comfortable dealing with varying levels of seniority.
- Proactive approach and can-do attitude.
Why choose Ruddocks?
People are at the heart of our family-run business. Joining us means becoming an integral part of an experienced, passionate, and hardworking team who are dedicated to delivering exceptional results for our clients and supporting one another. For over 140 years, we’ve fostered a positive working environment that prioritises collaboration, loyalty, and innovation – evidenced by our impressive average length of service of over 12 years. Here’s our key priorities and some of the benefits and schemes available to our team…
- Wellbeing: Mental health first aiders, The Printing Charity Helpline (practical, emotional, and financial support), a focus on work-life balance.
- Environment: Sustainability at our heart, Ruddocks’ garden, cycle to work scheme.
- Development: Emerging Leaders Programme, ongoing training, industry conferences and events.
- Communication: Annual staff survey, 1-1 programme, management drop-in sessions, breakfast and lunch briefings.
- Supporting education: Work experience, tours, mentoring opportunities.
- Giving back: Regular volunteering opportunities at our local foodbank, charitable events, fundraising days.
- Rewards: Companywide profit share scheme.
- Added extras: Employee benefits and discount scheme (Live Like Loyalty / Telus), 9-day fortnight, birthday leave, summer party.
Details
The job will be a salaried position, based on the below.
- 37.5 hour week
- We operate a 9-day working fortnight pattern which is optional.
- 26 days holiday per year (half a day per week worked) + Bank Holidays
We welcome applications from individuals with the skills and drive to excel in this role. We are committed to fostering an inclusive workplace and encourage applications from all backgrounds, regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
If there’s anything we can do to make our recruitment process more accessible or comfortable for you, please let us know.
Please note that while we truly appreciate every application, we may only be able to contact those shortlisted for interview. Thank you for your understanding.
Closing date for applications 18th June 2025
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