Account Manager

Creative Header

Tristan Palser

To support our ambitious growth plans we are looking for another Account Manager to join our team. You will be experienced, driven and client focused, with a passion for the design, creative and print industry.

You will be liaising with existing clients in order to facilitate new opportunities, as a motivated and proactive self-starter you will come with a proven track record in B2B sales, working with large organisations.

Key elements of the role include:

- Managing a diverse range of customer projects, ensuring all KPI’s are met.

- Maintaining an active sales pipeline, including identifying, and approaching new contacts within existing organisations and new prospects.

- Following up leads from our marketing activity and generally maximising all opportunities.

- Ensuring our MIS is kept up to date and all activities are accurately logged.

We’ve built up our reputation since 1884 based on trust, reliability, and quality. We believe that working with us should be an easy and pleasant experience and as the first point of contact with prospects you will be the epitome of this.

It is important to have a consultative sales approach, we are about quality not price, your role will include ascertaining need, finding solutions to client problems, and then suggesting options from our vast portfolio of services.

A meticulous eye for detail is essential, you will be comfortable influencing and communicating with different levels of buyer in the most appropriate ways, from email and telephone to pitching to panels. With several opportunities going on at once you must be able to prioritise and multi-task without ever losing sight of our focus on the client.

You will however not be working alone, together with the existing account managers and new business development team, you will also have assistance from estimating as well as access to our internal experts, from specialists in data through to our branding professionals.

Why join Ruddocks?

You will be joining a multi-award winning integrated design and print agency, we are a growing, family run business who truly values its employees. We constantly invest, develop and reward our team, as such our average current length of service is over 16 years. In return for your hard work you be rewarded with a financial package that includes a monthly bonus for achieving weekly targets and new business commission, along with all the other benefits we offer our team.

We are trusted by our clients, who come from across the UK and beyond. We have a very high client retention rate and build true partnerships, with over 43% of our clients having worked with us for over 5 years.

You will be given a structured induction so that you get to understand not only what we do but who we are and how we add value to our clients. You must be prepared to learn and immerse yourself in our business so you become an authentic brand ambassador who can tell our story to a wide range of people.

Ideally you will work from the Lincoln office, however this role is not location specific as we service clients up and down the UK, therefore we are open to applicants from different areas.

Application details

If you would like to be considered for the role then please submit your CV along with a covering letter to jobs@ruddocks.co.uk